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Protect Yourself Online

Hanscom FCU and its Online Access provider employ multiple layers of security to protect your account information and transactions on our servers and the internet.

Please note that no part of Hanscom FCU’s website or Online Access was ever vulnerable to the Heartbleed bug.  Helping protect your personal and financial information is one of our top priorities — every day, 24/7.

While there’s no indication of compromise, please keep these best practices in mind:

  • We recommend members periodically change their passwords and use a unique password for each site.
  • When websites ask you to change your password, do not click the password reset link, instead go to the website like you normally do and manually change your passwords.
  • Do not click on any links from or install any software offered to you by new companies claiming to secure you from the Heartbleed vulnerability.

Take steps in the areas below to protect yourself and your computer when using Online Access and the Internet in general.

If you suspect account compromise or attempted fraud, call 800-656-4328  or contact us online.


Online Access HD
Web Tutorials

New User Enrollment:
In this tutorial we’ll cover the Enrollment Process for those who are new to online access.