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Forms

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ATM and Check Card

ATM and Check Card Application
ATM and Check Card Authorized User Form
Plastic Card Fraud : Did not participate with merchant
Plastic Card Dispute : Duplicate Charges
Plastic Card Dispute : Charge Posted but Paid By Other Means
Plastic Card Dispute : Non-Receipt of Merchandise or Service
Plastic Card Dispute : Defective or Damaged Merchandise
Plastic Card Dispute : Other Reason
ATM and POS Dispute
FedEx Card Delivery Request Form
Change of Address

To report a lost or stolen Mastercard card, call HFCU: 800-656-4328

The office is open during the following days and hours:

Monday – Friday • 8:00 a.m. – 5:30 p.m.

After business hours and weekends call:

In the US and Canada, call 800-264-5578. Outside the US, call us collect at 412-552-2698.

Fraud Prevention Services

If you suspect fraudulent charges on your Mastercard® debit or credit card call us at 800-656-4328, after normal business hours, please call 866-842-5208. 

24-hour toll-free number 
866-842-5208

International
1-412-552-2698 

Credit Card

Credit Card Authorized User Form
Credit Card Balance Transfer Form
Credit Card Automatic Payment Transfer Form
Plastic Card Fraud : Did not participate with merchant
Plastic Card Dispute : Duplicate Charges
Plastic Card Dispute : Charge Posted but Paid By Other Means
Plastic Card Dispute : Non-Receipt of Merchandise or Service
Plastic Card Dispute : Defective or Damaged Merchandise
Plastic Card Dispute : Other Reason
FedEx Card Delivery Request Form
Change of Address

To report a lost or stolen Mastercard card, call HFCU: 800-656-4328

The office is open during the following days and hours:

Monday – Friday • 8:00 a.m. – 5:30 p.m.

After business hours and weekends call:

In the US and Canada, call 800-264-5578. Outside the US, call us collect at 412-552-2698.

Fraud Prevention Services

If you suspect fraudulent charges on your Mastercard® debit or credit card call us at 800-656-4328, after normal business hours, please call 866-842-5208. 

24-hour toll-free number 
866-842-5208

International
1-412-552-2698