This was my second loan with HFCU. First was a used car refinance, this one was for a used motorcycle. Loan process was simple. Virginia from the Littleton, MA branch was extremely helpful with the process, explaining all the documents I would need to send or that I would be receiving. Whole process took about two and a half weeks. Could have been quicker but I had to get some documents on my end from the dealer and my insurer. If I ever need another loan I will gladly look towards HFCU.